Privacy Policy

The following statement discloses Pheids privacy policies for its web site. We do update our policy periodically without notice so please check occasionally for any changes. We take privacy very seriously and the personal data collected from our registered member will be used only for providing them service as well as for their benefits. We at Pheids respect your desire to protect personal information. This page reveals what sort of information we may ask you for, and in what situations. We request personal information when you place an order, register and request a service, apply for free registration, correspond with us or engage in certain other activities on our website.

For example: When you register yourself on-line with us, you will be asked for information needed to complete the transaction, such as your name, address, and credit card number. If you request technical support by email or telephone, we will ask you for information needed to complete the transaction, such as your registered user ID and information about your computer hardware, software and the nature of the problem you are experiencing. It is your decisions whether to proceed with any activity that requests personal information. However, please note that if you do not wish to provide the requested information, you may not be able to complete the specific process.

How we use this information

a) Personal Information
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. In order to use the Pheids Service and the toolbar user must first complete the registration form. During registration user is required to give user contact information (such as First and Last name, E-mail address, Postal address, Personal identifier etc.). Pheids will use your contact details to contact you regarding the product and/or services you have requested. This includes re-registration/renewal notifications, special offers, and surveys on improving our service.

b) Payment Information
If user registers to use the Service provided by Pheids, we will collect credit card information, and other payment information necessary to complete a payment from user. Pheids may use a third party to process and verify credit cards for billing purposes. This requires us to share user name, credit card number, expiration date and billing address with the credit card processing company. When processing a payment transaction, Pheids will also obtain information regarding the amount of the payment and other transaction data. We may transfer or disclose this payment information to a third party only to the extent necessary in order to complete the payment processing.

Security

We have taken security measures, consistent with international information practices, to protect your personal information. These measures include technical and procedural steps to protect your data from misuse, unauthorized access or disclosure, loss, alteration, or destruction. Credit card information is transmitted using secure socket layer (SSL) encryption.

This Web site takes every precaution to protect information of users. When user submits sensitive information via the Web site, user information is protected both on-line and off-line. When our registration form asks User to enter sensitive information (such as credit card number), the information is encrypted and is protected with the best of the encryption software. While on a secure page, such as our registration form, the lock icon on the bottom of Web browsers such as Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when User is just ‘surfing’. While we use encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to user information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers’ information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment. In situations that are required by law, we may disclose some information about our users to law-enforcing officers.

Statistical information

We may track domain names, IP addresses, and browser types from people who visit our site. We use this information to produce traffic statistics for the Tech on support sites. Such information is not co-related with any personal information.

Privacy policy of other companies The Pheids sites contain links to site of companies with whom we have a relationship. Pheids is not responsible for the privacy practices of its business partners. We encourage you to read their privacy statements, as they may differ from ours. For further enquiries you can email us at account@pheids.com

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