Support and Maintenance

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Pheids Support and maintenace Services ensures your business applications are managed and operated flawlessly to provide optimum performance under secured platform. Our impeccalble framework, proven operating procedures and experienced Team of Client Support executives with adequate domain expertise helps our business clients to acheive improved operational efficiency and cost reduction. Also it yields improved productivity for strategic initiatives.

Transition to Transformation to stabilisation
our primary focus remains on seamless transition of taking over service delivery responsibility from either you or an incumbent vendor. We ensure that the transformation activity is initiated at this very phase by gathering information across Business, Operational and IT perspectives. After this phase, gap analysis is made and  improvement areas are highlighted to you that kick off the transformation phase. The Transformation phase is typically broken into standard and customised projects that start post successful completion of transition and ends when your environment has reached the desired state. Pay using Secure Payment Our Transformation Framework and Methodologies ensure we deliver the agreed service improvements and productivity gains in line with business requirement. Approach spans across the lifecycle of the engagement with a focus on continuous improvement to reduce maintenance overhead.

Managed Services Framework
Execute Support and Maintenance projects in a Managed Services model for effective management of IT operations. Owing to the turbulent economic conditions, CIOs are looking at various options to reduce cost of operations and ensure existing IT is managed effectively. CIOs need to make judicious investments in new business initiatives to weather the adverse economic conditions.

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